In every company's journey, there are pivotal moments that shape its future. For , a leading national consultancy that services the aviation, civil, transportation, institutional, commercial and industrial markets, the sudden loss of our founder, Connie Gowder, in 2021 was one of those moments. When Connie passed away, our company was half the size it is today, and there was no time to prepare. Yet, without a formal plan in place, our shone through, enabling us to and, eventually, grow.
Our ability to navigate through such a challenging period highlights the importance of resilience within organizations. According to a , only 30% of employees believe their organization is nimbly resilient, indicating that many companies still struggle to .
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Connico's ability to navigate through such a challenging period was largely due to the foundation built by Connie and the team's collective strength. Her legacy of resilience and teamwork helped us continue to operate without hiring new staff during the transition. Our existing team was able to fill gaps, collaborate effectively, and sustain the business during an emotionally and operationally difficult time.
This experience taught us that resilience is not just about having a formal contingency plan -- it's about fostering a strong culture, nurturing the right skills, and ensuring every team member is aligned with the company's core values. Today, as our team continues to expand, we actively prioritize these elements to ensure our growth is sustainable and resilient in the face of future challenges.
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How to build a team of resilience
To build a resilient team, administrative leaders are uniquely positioned to help foster a culture of adaptability and continuous support.
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While formal plans can help, true resilience is rooted in culture, communication, flexibility, and a commitment to continuous growth. With these strategies in place, businesses can ensure their teams are not only equipped to survive hardships but to grow and excel despite them.