Duke Energy announced a potential data exposure incident from May 2024 that may have affected customer information. The company said a third party may have obtained certain customers' information from its public website."Duke Energy takes the security of your information seriously and we employed prompt actions to help further protect customer accounts," the company said in a statement.> Key points Duke Energy wants customers to know:We've conducted extensive analysis of the circumstances that enabled the outside party to garner customer information.There is no indication that passwords, financial data, or entry to online profiles through My Account or through our Business Experience portals were exposed.Our cybersecurity team collects millions of data points daily and distills information that poses potential threats into actionable alerts, which prompt us to continually strengthen our systems.Since the occurrence, several advanced modifications have been implemented to the public website to help ensure added security for our customers.Duke Energy will offer eligible customers 12 months of free credit monitoring and other supplemental features through Experian as a courtesy.For more information, click here.

Duke Energy announced a potential data exposure incident from May 2024 that may have affected customer information.

The company said a third party may have obtained certain customers' information from its public website.

"Duke Energy takes the security of your information seriously and we employed prompt actions to help further protect customer accounts," the company said in a statement.

> Key points Duke Energy wants customers to know:

Duke Energy will offer eligible customers 12 months of free credit monitoring and other supplemental features through Experian as a courtesy.